Shipping:

At this time shipping rates will be calculated manually after the order has been placed and packaged. Customer will be contacted within 24-48 hours and informed of the most economical shipping rate and method.

If customer is not satisfied with shipping cost or method, at the customers request order can be cancelled.

When receiving orders please confirm any package damages, and have shipper note on their delivery slips, as well have driver sign and note on receivers delivery slip, any physical damages.

Shipping of Cages:

Due to the wide range of cage sizes and weights, shipping cost and method will be determined on an individual basis. Best rate will determine how cage will be shipped, Courier, LTL Truck, Canada Post, etc.

When receiving orders please confirm any package damages, and have shipper note on their delivery slips, as well have driver sign and note on receivers delivery slip, any physical damages. Open packages as soon as possible and document any damages c/w pictures. Send pictures of damages and signed delivery slip to our email address ([email protected]). 

Returns:

For the protection of all birds, due to easily transmitted avian diseases, we do not accept returns on any items, unless defective. Please ensure you have chosen the correct products before purchasing.

Feel free to contact us if you have any questions or need assistance with your order.

Email - [email protected]

Phone - 506 854-0979